Multiple layers of protection for every transaction.
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Public Spaces by Default
Every seller sets a public meetup location during onboarding—coffee shops, libraries, or shopping centers. All listings default to this safe public spot.
Why it matters: Most transactions happen in public spaces with witnesses and cameras. You rarely need to share your home address.
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QR Verification at Meetup
Mutual verification ensures you're meeting the right person. Seller displays a code, buyer enters it to confirm identity.
Why it matters: Prevents wrong-person handoffs and protects against fraud. Both parties verify before completing the exchange.
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Two-Way Commitment
Both buyer and seller commit to meetup time. Auto-reminders 24 hours and 1 hour before keep everyone on track. If someone doesn't show within 2 hours, the system automatically reschedules so you can pick a new time—your order is preserved, not cancelled.
Why it matters: Dramatically reduces no-shows. Both parties have skin in the game before meeting, and missed meetups don't mean lost orders.
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Inspection Before Payment
Buyers inspect items before payment is captured. Need more time? Request an extension. Sellers can grant additional time too—no one gets rushed on important purchases. If something's wrong, reject the transaction before paying.
Why it matters: You never pay for something that doesn't match the description. Inspect first, pay after—with enough time to do it right.
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Hand-Off Verification
A 3-digit code confirms item handoff. Seller reads the code aloud, buyer enters it to verify receipt.
Why it matters: Prevents "drive-by" fraud where items are marked delivered without buyer present.
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Private Location Protection
For items requiring home pickup (furniture, estate sales), sellers can opt to use a private location. The address stays hidden until purchase is confirmed.
Why it matters: When you do need home pickup, your address isn't exposed to casual browsers—only confirmed buyers see it.
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Seller Trust Scores
Every seller earns a trust score based on their track record—completion rate, reliability, responsiveness, and buyer ratings. Trust tier badges (Rising, Trusted, Top Seller, Elite) appear on profiles so you can shop with confidence.
Why it matters: Buyers have reliability scores too—sellers can see if a buyer is dependable before accepting meetups.
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Automatic Transaction Monitoring
Every transaction is automatically reviewed for unusual patterns. If anything looks off, our team reviews it before payment is released. You'll never see fraud warnings—we handle it behind the scenes so your experience stays smooth.
Why it matters: Protection that works without getting in your way.
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Help at Every Step
Tap "Need help?" at any point during your meetup for options based on where you are in the process: report a safety concern, flag a no-show, get directions, contact support, or request more inspection time. Safety reports are reviewed by our team, and no-shows are tracked to protect reliable users.
Why it matters: You're never stuck without support during a meetup—help is always one tap away.